Independent Pharmacies provide Better Service

Nati Harnik describes in The Washington Post that in a sample of responses, many customers actually prefer to get their over-the-counter and prescription drugs at an Independent drug store in comparison to the large drug chains such as CVS. Claimed to have quicker, more friendly service, these Independents appeal a constantly rising population.

People who filled their prescriptions at independent stores also praised the pharmacists’ accessibility and personal service, and encountered fewer delays and medication mix-ups than those who shopped elsewhere.

Nevertheless, these findings are said to have been collected from a survey that wasn't completely random. This doesn't exclude that fact that all of the respondents could only be from satisfied customers as well. Biased is a very big condition in the responses for this survey. On the other hand, without the many corporate restrictions of bigger chain drug stores, independent pharmacists are able to provide individual attention and care. Even so, if all you cared about was the price of the drug that is prescribed, it is most likely safe to assume that bigger corporations such as CVS will have the cheaper price in comparison to the small business owner of a drug store looking for independent profit.